Library and Information Science

Library and Information Science ISSN: 2435-8495
三田図書館・情報学会 Mita Society for Library and Information Science
〒108‒8345 東京都港区三田2‒15‒45 慶應義塾大学文学部図書館・情報学専攻内 c/o Keio University, 2-15-45 Mita, Minato-ku, Tokyo 108-8345, Japan
Library and Information Science 18: 29-57 (1980)

原著論文Original Article

国際基督教大学図書館における目録利用行動インタビュー調査Information-seeking behavior of catalog users in the library of international christian university: A study of the catalog use by interview

1東京大学大学院教育学研究科博士課程Ph.D. Course, Graduate School of Education, University of Tokyo ◇ 〒113-0033 東京都文京区本郷七丁目3番1号 ◇ Hongo 7-3-1, Bunkyo-ku, Tokyo 113-0033, Japan

2国際基督教大学図書館International Christian University Library ◇ 〒181-0015 東京都三鷹市大沢三丁目10番2号 ◇ Osawa 3-10-2, Mitaka-shi, Tokyo 181-8585, Japan

3東京女子大学短期大学部図書館Junior College Library, Tokyo Woman’s Christian University ◇ 〒167-858 東京都杉並区善福寺二丁目6-1 ◇ Zempukuji 2-6-1, Suginami-ku, Tokyo 167-8585, Japan

発行日:1981年3月25日Published: March 25, 1981

This paper, first, reviews briefly major catalog use studies with attention given to objectives and methods, and then presents the survey of catalog use at the ICU Library.

Utilization of the card catalog in the library was studied during the four days from June 12 to 15, 1978. The study was motivated by an interest in improving the existing catalog performance and helping in the design of a computerized catalog. The schedule of the interview was decided on the volume of traffic in the catalog area observed by hour each day. Catalog users were approached and interviewed immediately after they completed their catalog searches. More than 250 interviews were conducted.

Information was sought regarding the clues they used to begin their searches, the processes actually used and their statuses at the university. Follow-up studies were made to examine the match between user’s clues and catalog card data; then the success or failure of the search was determined.

In terms of immediate intent, 48.0 percent of the searches were known-item searches, 44.8 percent were subject searches, 7.1 percent were selective searches and O.4 percent were bibliographic searches. Significant variations in search objectives and search patterns were detected with respect to the type of catalog user. In this study, of those involved in known-item searches, 58.7 percent succeeded in locating the desired material and its call number. Of the fifty unsuccessful searches, thirty two failed because desired books were not in the collection, and fifteen failed because the user did not use all of the clues available to him or the searchers’ information was incorrect or incomplete. The principle approaches by which searchers attempted to use the catalog for known-item search were: author, 42.4 percent; title, 57 percent; subject, 1.6 percent.

Of those engaged in subject searches, 63.3 percent determined particular books related to the specific subject at the catalog, and 32 percent looked for the classification number of the subject as a guide for browsing through the books on the shelf. About half of query terms generated by the user did not match subject entries in the catalog.

Other results including failed searches are presented and discussed.

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