Library and Information Science

Library and Information Science ISSN: 2435-8495
三田図書館・情報学会 Mita Society for Library and Information Science
〒108‒8345 東京都港区三田2‒15‒45 慶應義塾大学文学部図書館・情報学専攻内 c/o Keio University, 2-15-45 Mita, Minato-ku, Tokyo 108-8345, Japan
Library and Information Science 77: 87-115 (2017)

原著論文Original Article

インターネット時代の企業内専門図書館利用者の情報収集活動と図書館に求める役割Information-gathering activities by Japanese corporate library users in the Internet age and roles they attribute to the library

筑波大学大学院図書館情報メディア研究科Graduate School of Library, Information and Media Studies, University of Tsukuba ◇ 〒305-8550 茨城県つくば市春日一丁目2番地 ◇ Kasuga 1-2, Tsukuba, Ibaraki 305-8550, Japan

受付日:2016年12月6日Received: December 6, 2016
受理日:2017年4月21日Accepted: April 21, 2017
発行日:2017年6月30日Published: June 30, 2017




Purpose: By focusing on the effect of the Internet, this study aims to identify Japanese corporate employees’ current information-gathering activities and the role that they expect Japanese corporate libraries to perform.

Methods: From July to September 2015, a survey was conducted with 194 employees from eight companies and five different industries. Ultimately, data from 137 respondents—130 people engaged in research and development and seven people from other areas—were used for analysis. The results of the survey were compared with those of previous studies and discussed.

Results: Employees gathered information primarily from free websites at their desks. If we define it as the service area of corporate libraries that provide information to the employees in the form of papers and documents, it accounted for less than 30% of all information-gathering activities. This figure represents a 20% decrease in the use of corporate libraries since the introduction of the Internet. Respondents stated that they would like corporate libraries to enhance their databases to include more electronic journals and magazines. This preference reflects the effect of the Internet. According to respondents, a library’s primary roles as a “place of information gathering” were lending, browsing, and copying print collections, which were functions unaffected by the Internet.

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